Process Survey Tool for Manufacturing Process Management Element 1: Control plans 7 Element 2: Procedures 11 Element 3: Quality of supplied materials 13 Element 4: Measurement systems 15 Element 5: Process capability / process performance 18 Element 6: Process control 22 Element 7: Reaction to problems 28 Element 8: Handling and packing 31 Element 9: Continuous improvement 33 Element 10: Interface management 35 E ...